Last updated: May 2026 — James Wilson, Brownandfrancis

How We Rate Betting Sites: Our Review Methodology

Our Commitment to Honest, Independent Reviews

At Brownandfrancis, every review published on brownandfrancis.co.uk is the result of a rigorous, structured evaluation process carried out by site owner and lead reviewer James Wilson. We do not accept payment from operators in exchange for favourable reviews, we do not copy assessments from other websites, and we do not publish a rating until James has personally tested the betting site in question using real money and real accounts.

This page explains exactly how we arrive at every score you see on this site, what criteria we measure, how much weight each category carries, and why you can trust our findings as a genuinely independent resource for UK bettors in 2026.

Step-by-Step: How James Wilson Reviews a Betting Site

Step 1: Account Registration

James begins every review by registering a real account on the betting site, completing the full sign-up process as any UK customer would. He records how long registration takes, how straightforward the identity verification process is, and whether the site requests unnecessary personal information upfront.

Step 2: Depositing Funds

A real deposit is made using one or more of the site's available payment methods. James tests the speed of the transaction, checks for any hidden fees, and confirms that the minimum deposit threshold is reasonable for everyday UK bettors.

Step 3: Claiming the Welcome Bonus

Where a welcome offer is available, James opts in and documents the terms in full. This includes wagering requirements, time limits, minimum odds restrictions, and any excluded markets. He does not summarise bonus terms from the operator's marketing copy alone.

Step 4: Testing the Platform

James places bets across multiple markets, explores the casino or slots section where applicable, tests the live betting interface, and uses the site on both desktop and mobile devices. This hands-on testing phase typically spans several days to ensure a thorough experience.

Step 5: Contacting Customer Support

James contacts the support team through at least two channels, asking both a simple query and a more complex account-related question. Response times, accuracy, and tone are all recorded.

Step 6: Withdrawing Funds

A withdrawal is requested and the full process is documented, including how long it takes to process, whether additional verification is required, and whether the amount received matches what was requested.

Step 7: Scoring and Writing

Only after completing all testing stages does James assign scores and write the final review. Every score is justified by specific observations made during the testing process.

Our Rating Criteria and Weightings

Each betting site is scored across six core categories. The final overall score is a weighted average reflecting how much each category matters to the typical UK bettor.

Category Weighting What We Assess
Licensing and Safety 25% UK Gambling Commission licence status, responsible gambling tools, data security, and player fund protection measures
Bonuses and Promotions 20% Welcome offer value, fairness of terms, ongoing promotions, and loyalty rewards for existing customers
Game and Market Selection 20% Range of sports markets, betting types, live in-play options, and casino or slots availability where relevant
Payment Methods 15% Deposit and withdrawal options, processing speeds, fees, and support for popular UK methods including PayPal and bank transfer
Customer Support 10% Availability of live chat, email and phone support, response times, and quality of assistance provided
Mobile Experience 10% Quality of the mobile app or browser site, navigation ease, loading speeds, and full feature availability on mobile

Understanding Our Rating Scale

We score each category and the overall site on a scale of 1 to 10, where scores carry the following meaning:

A site must score at least 7 out of 10 overall to receive a recommendation on Brownandfrancis. Sites scoring below this threshold are reviewed and published honestly, but are not included in our recommended lists.

How Brownandfrancis Stays Unbiased

Maintaining editorial independence is something James Wilson takes seriously. Here is how we protect the integrity of every review published on this site:

About James Wilson

James Wilson has been reviewing UK betting sites and following the online gambling industry since the early days of licensed online wagering in Great Britain. Based in the UK, James brings a consumer-first perspective to every review, focusing on what actually matters to regular bettors rather than operator talking points. He holds no financial stake in any of the operators reviewed on this site and operates Brownandfrancis as an independent publishing platform for UK betting consumers.

If you have questions about our methodology or wish to suggest a site for review, you are welcome to contact us directly through the contact page on brownandfrancis.co.uk.